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FAQ's
 

Why Record Your Telephone Calls?


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How will call recording help my Customer Service?

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Massive savings on Call Costs

National and local call rates  - call for latest prices
Landline to mobile call rates - call for latest prices
plus huge savings on International calls- call us for full details


Up to 70% savings against BT standard tariffs
. PumaIP is one of the lowest priced companies in the UK for telephone business call, with savings of up to 70% on BT's national and international tariffs.

Per second billing. Only pay for the seconds you use, if your call only lasts for 10 seconds - you only pay for 10 seconds.

No connection or setup charge. Some carriers charge up to 4p just to connect your call - then charge you their per minute rate on top! PumaIP do not believe in charging you something for nothing.

No monthly fee or minimum spend and no Binding contracts! With PumaIP, no matter how much you spend you simply pay for the seconds you use - nothing else. We won't tie you into 2,3 or even 5 year contracts like many other suppliers - you remain in control of your finances.

No need to change your lines or numbers. If, for example BT is your line provider, simply pay for your line and use PumaIP for your cheaper phone calls with huge savings! (see also our cheaper than BT line rental and have just one bill for both!)




“Perhaps because of the principle “better the devil you know” many business owners and managers are reluctant, some almost fearing the thought, to “move away” from the security of BT, imagining all sorts of worst case scenarios of inadequate and failing telephone networks. The fact is; nobody “moves away” from BT – only for payment purposes. All calls made still “travel” along BT’s phone lines and the ultimate responsibility for maintaining and servicing those lines still belong to BT, so no one actually moves away. All that changes is the company you pay the bill to.”
Business Solutions Telecom Newsletter Feb 2007

How does it work?

Least Cost Routing means using an alternative network operator to BT. These operators can provide reduced cost telephone calls and will handle all your voice and computer data traffic.

PumaIP sources the best deal for your company enabling your business to achieve substantial savings on your phone call costs and also big savings on your line rental. This sourcing is known as Carrier Pre Selection (CPS)

Your business can effortlessly take advantage of these savings and business benefits while still keeping your existing telephone numbers and without the need for any additional hardware or PBX programming by your telephone maintainer. In fact you will experience no disruption to your existing service whatsoever.

PumaIP's CPS offers you the opportunity to achieve true savings without any change in the quality of service. Even if you are already using a different company for Least Cost Routing we believe PumaIP can compete not only on price, but on convenience and service.

 

PumaIP is the trading mane of Business Solutions Telecom Ltd 134 kennel Lane Billericay Essex CM11 2SU Reg. in England No. 3318865 copyright ©2007